Shipping policy
Last updated: October 26, 2026
Free shipping
Orders of $100 or more (before tax) ship free, anywhere in the world. Orders under $100 are charged shipping at checkout based on your delivery address and package weight.
Shipping rates
Shipping rates are calculated at checkout. Because we ship from multiple warehouses in the U.S. and internationally, typical shipping and processing can take between 3 and 30 days depending on your region, the shipping option you choose, and order volume. We recommend waiting at least 30 days before contacting us about an order that hasn't arrived.
Delivery estimates
Product pages and your cart show an estimated arrival window. These are estimates only and may change with carrier delays, holidays, and your exact shipping destination.
Tracking
Once your order ships, we'll email you a tracking number. Please allow up to 48 hours for the tracking to update.
Lost or delayed packages
If your tracking shows no movement after 30 days, or your package is lost in transit, contact us and we'll investigate. If we can't locate it, we'll issue a replacement. If a replacement isn't possible, we'll cover you with store credit.
Contact
If you have questions about shipping, please contact us at support@yorkdante.com or use the contact details in our contact information policy.